BSO Team of the Year
This should be a short summary which gives the judges an overview of the entry.
Customer Excellence
This should be a short summary which gives the judges an overview of the entry.
Highlight actions taken to meet or exceed customer expectations including any changes implemented or challenges faced.
Please include any qualitative or quantitative data to demonstrate impact.
Everyday Heroes
This should be a short summary which gives the judges an overview of the entry.
Include evidence of overcoming significant pressures and challenges.
Innovating our Services
This should be a short summary which gives the judges an overview of the entry.
Provide a detailed description of the concept including the business need and rationale and its unique aspects.
Describe the steps taken, including how employees and stakeholders were involved in the process.
Please include qualitative and/or quantitative metrics that demonstrate the impact of the innovation.
Discuss any plans for expanding or building on this innovation in the future.
Inspiring Leadership
This should be a short summary which gives the judges an overview of the entry.
Outstanding Performance
This should be a short summary which gives the judges an overview of the entry.
Please include qualitative and/or quantitative metrics that demonstrate the impact.
People Support Champion
This should be a short summary which gives the judges an overview of the entry.
Include any approaches or practices they have put in place to ensure a supportive and inclusive atmosphere.
You may include examples of impact on colleague's wellbeing, morale, development and overall service delivery.
Sharing & Driving Success
This should be a short summary which gives the judges an overview of the entry.
Provide context to include project goals and teams involved.
Please include qualitative and/or quantitative metrics that demonstrate the impact.